State Farm® Insurance Agent Luke Botkin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammy North
May 7, 2026
"Haven was an awesome person to work with"
bizkit1167
May 6, 2026
"Ive had state farm for 22 years and ive never been treated so badly. 1 claim and canceled. Removed from towing program because we actually used it more than once when no limit is stated. It's almost insulting to not call this a scam. Wouldn't even hear of us adding a supplemental claim when our boiler went out in the middle of winter in a house with 4 kids. This is what you get from state farm now. I trust my kids more on epstein island than I trust this office with insurance"
J M
May 5, 2026
"Haven was very helpful fulfilled all our needs saved us money and all with A great attitude. In todays world do many people on the phone are in A hurry ,rude, unknowledgeable. Haven was A pleasure on the phone I would recomend her to anyone."
Pete Menza
May 2, 2026
"I've been with State farm for many years, just switched to Luke Botkin agency and worked with Haven. She is the best, and truly great customer service."
Wayne Hopson
April 20, 2026
"Haven is absolutely amazing. I wish nothing but great things to her !! Very professional, very helpful ."
Ebelardo Juarez
April 17, 2026
"Haven is the best agent I’ve worked with besides my old agent she was patient understanding knowledgeable and helpful. She made me feel right at home like I was part of the State Farm family since forever I couldn’t ask for a better agent."
Michelle Hewitt
April 15, 2026
"Very good service"
RONALD HARRIS
March 3, 2026
"Had a great experience with Haven Cook today, thanks!"
Mandie Shaver
March 2, 2026
"Haven was extremely helpful when switching my policies! I cannot recommend him enough!!! If I ever have any issues he is who I will go to! He explained everything throughly, and made light conversations!!!"
Nina Blaylock
February 19, 2026
"Haven was great & easy to work with. She informed us of all information and options possible to provide us in getting exactly what we needed. Also well as thinking ahead for our new baby girl!"
Roz Rodriguez
February 10, 2026
"I called State farm to get a quote since my daughter already goes through them and Lucas helps her out. So I decided to give them a call and I could not believe how caring sincere and how much he saved me in insurance for my car overall compared to like progressive I am very happy and very pleased definitely would recommend anybody going and getting insurance with State farm"
Milkica Ivanoski
January 29, 2026
"I had an excellent experience working with Lucas from start to finish. He was Calm professional very kind, funny and incredibly patient. He took the time to clearly explain my options answered every question without rushing and made the entire process of switching from Progressive to State Farm, smooth and stress-free. After feeling undervalued by my previous insurer, Progressive, Lucas truly made me feel appreciated as a customer his knowledge, responsiveness and genuine care stood out, and I felt confident every step of the way. I’m very glad I made the switch and highly recommend Lucas to anyone looking for an agent who is trustworthy, helpful and easy to work with."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Luke Botkin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Katherine Francis
January 26, 2026
"She did a great job"
Neek Neek
January 1, 2026
"I have dealt with Lucas since the passing of my Papa and the Trasfer of my house. He was amazing. Friendly, Patient. Such a great guy to deal with. Appreciate the time and patience he had with me during the difficult time and I look forward to working with him in the future for my insurance needs. Thank you so much"
"Neek, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Luke Botkin’s Team—we are always here to help!"
Kevin M
December 6, 2025
"I reached out to Lucas for a quote for my home and auto insurance. I was provided a quote substantially lower than my current plan with much better coverage. My options were explained and recommendations on how best to protect my home, vehicle and assets moving forward. Lucas went above and beyond to help me navigate the process in switching two plans to State Farm with minimal hassle. Highly recommend this Luke Botkin firm for your insurance needs."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Luke Botkin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Crown Point ."
Devin Lopez
November 17, 2025
"Lucas did a great job and honestly SAVED me this holiday season! Thanks Lucas! You’re the bee’s knees!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Eddie Limon
October 28, 2025
"Responsive! Competitive pricing! Ease of pay! Knowledgeable! Isn’t this what you want from an insurance company?!"
Johnnie Parrish
October 2, 2025
"Very understanding and very helpful and very patient"
Josh Evans
September 26, 2025
"Great customer service very sweet lady"
Glad D.
August 25, 2025
"Great staff"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tammy Newlin
August 20, 2025
"Just changed my auto insurance to State Farm. My agent was Haven and she was fantastic! She answered all my questions and made the transaction super easy. I would definitely recommend the Luke Botkin State Farm agency for all your insurance needs."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mike Kruse
August 15, 2025
"Haven was wonderful, she really Brightened my day I was this close to ending it all but she assured me there was more to life like auto insurance. 10/10 would recommend"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
erick berry
August 12, 2025
"ALL I CAN SAY!!! Luke Botkin at State Farm made switching insurance an easy decision. He took the time to understand my needs, explained my options clearly, and ultimately got me better coverage for a price I was very comfortable with going forward. The whole process was smooth, professional, and stress-free. Luke is responsive, knowledgeable, and truly looks out for his clients’ best interests. If you’re in the Merrillville or Illinois area and want an agent who will get you great protection at a fair price, I highly recommend giving Luke a call!! Once again Thanks Luke!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alexia Rieger
August 8, 2025
"Luke was great and made the process quick and easy. I would recommend State Farm for anyone looking for renters insurance :)"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jazmyn Simpson
July 21, 2025
"Nice and easy to communicate with"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."